Unreliable delivery of real-time energy data

Incident Report for Kiwigrid GmbH

Resolved

This incident has been resolved.

Posted Jan 27, 2026 - 12:50 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 27, 2026 - 11:33 CET

Update

There is currently a problem for a bigger amount of Energy Managers to deliver the energy data into the cloud system. The problem is identified and the reliability of the data transmission will be stabilized now.

Posted Jan 27, 2026 - 10:14 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 27, 2026 - 10:13 CET

Investigating

We are currently investigating this issue.

Posted Jan 27, 2026 - 09:17 CET

This incident affected: IoT Ingestion (KiwiOS X).