PaaS partial outage

Incident Report for Kiwigrid GmbH

Resolved

This incident has been resolved.
Posted Oct 06, 2025 - 10:48 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 06, 2025 - 10:18 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 06, 2025 - 10:12 CEST

Update

We are continuing to investigate this issue.
Posted Oct 06, 2025 - 10:12 CEST

Investigating

We are currently investigating this issue.
Posted Oct 06, 2025 - 09:53 CEST
This incident affected: SaaS (TIH.hems) and PaaS (KiwiOS.mobility, KiwiOS.solar, KiwiOS.hvac, KiwiOS.optimization).